Product Stewardship Program

Sony Canada is playing a leadership role working with government, industry partners and stakeholders in developing provincial programs across Canada to collect and recycle electronics in an environmentally responsible manner. These programs provide a convenient, province-wide collection infrastructure that allows consumers and businesses to recycle electronics. Stringent environmental standards ensure the safe recycling and recovery of these products. Sony’s recycling program and the provincial programs work to provide Canadians with more recycling options than ever before.

 

These programs are currently operating in Alberta, British Columbia, Saskatchewan and Nova Scotia. In 2008 a stewardship plan was submitted to the Ontario government for review and approval.

 

Recycling End-of-life Products

Network of non-retail collection sites

Sony Canada has expanded its recycling program to include the collection of ALL Sony products, at no charge. Sony Canada, in partnership with Global Electric Electronic Processing Inc. (GEEP) has established a network of collection sites across Canada. To find a collection site nearest you, click here.

 

Sony Style retail store recycling

All handheld Sony electronics will be accepted for recycling, at no charge, at all Sony Style retail stores across Canada. End-of-life handheld electronics include camcorders, cameras, Walkman personal stereos, PDAs, and cordless phones.

Cellular phones and portable rechargeable batteries can be brought to any Sony Style retail store to be recycled safely. This program supports all phones and batteries regardless of brand and is free of charge. The Call2Recycle™ program is a collaborative between manufactures like Sony and the Rechargeable Battery Recycling Corporation to promote cellular phone and rechargeable battery recycling.

 

Mail in-program

All Sony products can be mailed to Sony’s service provider, GEEP, for recycling. Shipping costs are not covered by the program.

You can mail your Sony products to:

IMPORTANT:  Please ensure you backup any software and stored data or images that you wish to retain and delete all stored data and images from products and media before you submit the item for recycling. These items will be disassembled as part of the recycling process and any remaining stored data or images may be accessed by agents of the recycler. Sony Canada cannot retrieve items that have been sent for recycling.

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Notebook Trade-in Program

All Sony Style retail store locations offer a Notebook Trade-In Program that provides a reuse and recycling option for old notebook computers. Style retail stores make being environmentally friendly effortless.

Find the closest Sony Style

Sony Recycling Program – Customer FAQ

Q:  Why do you only have limited number of drop off locations across Canada?        

A:  We are launching our expanded program with drop-off locations in almost every province.   We will be working with our partners to increase the number of locations across Canada as quickly as possible, to provide convenient access to recycling for our customers.  In fact, we are working towards doubling the number of non-retail collection sites in 2 years.

 

Q:  Why can’t Sony Style retail stores accept ALL Sony products?

A.  The Sony Style retail stores have limited space available and even have to store some product inventory offsite.  For that reason, they can only handle small, handheld products.

 

Q. What Sony products will not be accepted for recycling?

A.  Sony is proud to offer recycling of all its products.

 

Q:  If I bring back a non-Sony product to a Sony take-back point, will you collect it?

A:  At this time we are putting our efforts into recycling All Sony products. 

 

Q:  How can you ensure environmentally responsible recycling of products?

A:  Our recycling partner, GEEP, uses processes that conform with Sony’s recycling standards, to ensure materials are processed in a responsible manner that safeguards the environment and worker health & safety.  Sony’s standards are based on the EPSC Electronics Recycling Standard. More information on that standard is available at www.epsc.ca

 

Q:  Where are the electronics parts recycled? Is it in Canada or overseas?

A. All the materials are processed in Canada into base commodities and are then used in processes to produce new products.

 

Q:  What about reuse?

A: Sony strongly advocates that consumers maximize the usefulness of their products through reuse. Consider giving functioning products to family members, friends, or donating them to second-hand stores and charities. The Sony recycling program offers an environmentally responsible alternative to landfill when reuse is no longer an option.

 

Q. What will happen to any personal information left on computer hard drives?

A: All the collected products will go through shredding processes in order to separate the various materials to be recovered (metals, plastic, glass).  During this process, information will be destroyed.  However, it is the responsibility of customers to delete personal information and images stored on the products prior to dropping them off for recycling.

 

Q: What is Sony doing to make their products more environmentally friendly?

A: Our product designers continually find ways to minimize the environmental footprint of Sony products by increasing energy efficiency, increasing recycled content, and eliminating potentially hazardous materials such as lead solder.

 

Q: My municipality already has an electronics recycling program and I noticed Sony lists their collection site at the same location.  Is this the same program?

A: Many municipalities have demonstrated leadership by implementing their own electronics recycling program and should be congratulated for doing so.  Sony has entered into commercial arrangements with the operators at some of those sites so that all Sony products can be collected and managed at Sony’s expense, not the municipality’s.  It is because of the municipality’s leadership in setting up these waste management locations that Sony is able to deliver this program at those locations.

 

Q: My municipal electronics recycling program currently does not accept televisions.  Can I still bring a Sony television to the Sony collection site that is at the same location as my municipal electronics recycling location?

A:  Yes.  Sony will accept all Sony products, including Sony televisions.  When at the electronics recycling location, simply bring your Sony television to the Sony collection area.  Please check with your municipality before bringing non-Sony products to ensure their existing program will accept them.

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